Contact us

oneplace is a family community services directory to help you find the right support in your local area. We’re not however an emergency or advice helpline. If you need to speak to someone straight away, here are some helpful contacts:


Family and Child Connect

A free, confidential community service that connects parents and families to the right support at the right time.

Call 13 FAMILY (13 32 64)


A confidential telephone counselling service supporting parents and carers of children.

Call 1300 301 300


A 24-hour crisis support and suicide prevention service for people experiencing personal crisis.

Call 13 11 44

A 24-hour crisis support and help for anyone affected by domestic or family violence.
Call 1800 811 811



Call 000 if you are in immediate danger.


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Did you find oneplace easy or difficult to use? Please send us your thoughts at [email protected] so we can make the directory as helpful as possible.


Something not right with a listing?
Help us at any time by using the Report an Error link on the service listing so we can update our records.